Initial Consultation

During our initial consultation with you or your organization, we will work collaboratively with you to best understand your needs. Don’t worry if you’re not sure how best to describe your situation–we will work together to identify the key points and articulate your concerns. From there, we will design a consultation format to best serve your organization, in general, and/or your individual needs, specifically. Once we have that shared vision, we will ask for your input to ensure that we have collected all of the relevant information and have outlined all of the necessary points.

Triaging Needs

Once we begin to understand your specific situation, we will initiate the process of matching our professionals on staff to your file. There are likely a number of overlapping and related issues that may necessitate a team approach to your situation. In the past, for example, we have had Lawyers and Psychologists working collaboratively on files or Occupational Therapists and Psychologists collaborating. This ‘wrap-around’ service is critical to how we operate and allows you to access a number of highly professional points of view.

Targeted Intervention and Support

We will provide an outline of potential services (e.g., assessment, consultation, education, etc.) that are best suited to your needs. At this point, we will also provide you with an estimate of costs and time requirements to help you with planning and budgeting.

Follow up

Following the completion of our services, we like to schedule in at least one follow-up meeting to ensure that the content was delivered in a way that helped to effect change and to allow for any and all addition questions and concerns.

Feedback

At all points along this process, we strongly encourage and invite direct feedback from you to our team. This feedback helps ensure that we are maintaining our high standards of professional care and that our targeted interventions are meaningful and effective.

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